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Event Details

    SHRMA Monthly Meeting "7 Magic Wands for Making Difficult People Disappear" (Approved for 1.50 General HRCI Credits)

    Date: June 10, 2014, 11:00am – 1:00pm
    Organizer:
    Location:
    Mongolia Room, #305, Broadway Commons 1300 Broadway St NE, Salem
    Event Type:
    Meeting
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    Topic  7 Magic Wands for Making Difficult People Disappear

    Every day is filled with a colorful cast of characters. How do you deal with the difficult ones who get under your skin? And what if they’re your customers, coworkers, or a difficult boss?

    Colleen says, "Having an interaction with a difficult person can set the tone for the entire day and be tough to shake off. Have you ever told yourself to ignore that person’s comment but it still lingers? What can you do instead? Counteract the difficult person’s aftertaste by going immediately into a positive environment. I’ll share proven tips you can put in place right away. You’ll find it blunts the comment’s impact for the rest of the day."

    In this energetic and empowering session, Colleen explores 7 magic "wands" for making difficult people disappear. You’ll discuss what makes difficult people tick, what ticks them off, and what you can do about them!

    Might YOU be that difficult person?! Discover how to keep yourself sane and secure with a still-sunny disposition. This session gives you fresh new ways to process your emotions and enjoy the day. Guaranteed!

     

    Presenter

    Colleen Kettenhofen, Award-winning Speaker, Media Guest, Leadership/Workplace Expert

         A highly sought-after speaker, author, and former number one sales producer, Colleen Kettenhofen has delivered more than 1,100 entertaining programs before thousands in 48 states and five countries.

         Why is Colleen such a popular speaker at conferences, management and leadership meetings? She blends humorous slice-of-life stories with practical insights that are easy to put in place immediately.

    CREDENTIALS:

    Colleen Kettenhofen is an international workplace employee management expert, award-winning speaker, and career turnaround specialist. A media veteran, she has appeared on numerous radio shows around the country and has written more than 40 popular articles on diverse workplace issues. She is the author of 10 audio programs and two books including SECRETS YOUR BOSS ISN’T TELLING YOU.

    Colleen lives with her “Directors of Goodwill”—dogs, Joy and Ginger, in Portland, Oregon. She is available for seminars, keynotes, and workshops by calling (623)340-7690. www.BounceBackHigher.com

     

    Register Here!