Event Details

Topic

A User’s Guide to Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time

Presenter

Fierce Conversations’ author Susan Scott declares “What gets talked about in an organization, how it gets talked about and who is invited to the conversation, determines what will happen.  Or won't happen.^TM”

The results of Gallup’s year-long “State of the American Workplace” research (out this June) provide timely evidence of the consequences of missing workplace conversations. After interviewing nearly 150,000 workers in all states and industries, Gallup reports 7 in every 10 workers are disengaged and under-committed at work.¹ Even though numerous studies have shown engagement drives greater productivity, lower turnover, and a better quality of work, the problem is obviously not being sufficiently addressed.

Where on this engagement continuum would you place yourself? Among the 30% who admit to being fully engaged or among the 70% who admit to being disengaged or actively disengaged?  Regardless of where we fall, our task is to model the engagement level we want for ourselves, our teams and our organizations; and to help our leaders change the trajectory of employee disengagement.

Dr. Jim Harter, Gallup’s chief scientist of workplace management and well-being, says “You have to get the basics right if you want great engagement.”¹ Getting the basics right for the individual, the team, and the organization, demands conversations in which multiple, often competing realities get interrogated; in other words, Fierce Conversations®

The first important Fierce Conversation for us to have about engagement is the one we have with ourselves.  Jean Bonifas of Springboard NW, LLC, an Authorized Provider and Certified Facilitator for Fierce Conversations, invites us to investigate our level of engagement and consider what Fierce Conversations has to do with re-engaging ourselves and our employees.

As a result of participating in her guided tour of Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time you’ll be able to:

1. Distinguish between “official truth” and “ground truth” in your workplace; both on the employee and on an organizational level;
2. Run a personal or corporate integrity scan;
3. Revisit a conversation at work that didn’t go well and develop a plan for its completion;
4. Apply 1 or more of the 7 Fierce Conversation Principles immediately in communicating your organizations core values and/or ethical behaviors, or aiding in your strategies for communication about organizational change(s) or achieving its goals.

This event includes breakfast, class materials as well as a Special Edition copy of "Fierce Conversations: Achieving Sucess at Work & in Life, One Conversation at a Time"

*This program will cost $60 for SHRM members and $75 for non-members.  This session has been approved for 4.0 general recertification credit hours toward PHR, SPHR and GPHR.

                                                                              Register Here!